When I called Medtronic I was quickly transferred to the representative that had left the message. The representative said that my insurance was interested in the order that I had placed on the 17th of January. I was told that I would need to send Medtronic my blood sugar readings for the past three months. Luickly all of my readings are put in to a chart when I upload them to Medtronics Care Link website. I had no problem uploading my latest information and printing out the charts to fax to Medtronic when I get to work tomorrow morning.
What I do have a small problem with is that the insurance company is in a way doing a diabetes investigation. I highly doubt that they are doing this to make sure that I'm taking proper care of myself and using the supplies that they are paying for. I believe that they want to check on my product use because of the cost, they don't want to cover products that in their mind I don't need. I wish I could be in the room when someone at the insurance company sees that I test atleast six times a day, take forty units of insulin a day and use my CGM everyday. I would love to hear them say "Oh crap this guy actually uses what he orders. Can't save any money with him."
The funny thing is in ten years I never got a call from the insurance company when I wasn't filling my test strip prescription. I don't care if the insurance company wants to see if I'm using the products they are paying for but when I they aren't paying for products because I'm not using what I should I would like a call then. I know that insurance companies shouldn't have to babysit their patients but when they are only worried about making money and not the people they are covering it looks very very bad.